(4.5 / 5)2484+ Ratings

Qustodio Reviews

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Overall Rating

4.5
3 Reviews
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About Qustodio

Qustodio.com offers a comprehensive parental control and digital wellbeing solution designed to keep children's screen time safe and balanced across all devices. Their services include web filtering, time limits, app blocking, and location tracking. They provide detailed reports and the ability to monitor and manage kids' activities from an easy-to-use dashboard. The platform is available for various devices, including Windows, Mac, Android, iOS, Kindle, and Chromebook. Qustodio aims to help parents create a risk-free online environment for their children, supervise digital experiences based on individual needs, and foster positive digital habits.

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Qustodio Customer Reviews (3)

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Eldon Padilla
Eldon Padilla
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Feb 10, 2023
Villette Girard
Villette Girard
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Feb 6, 2023
Gaudenzia Lucchese
Gaudenzia Lucchese
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Feb 5, 2023

Qustodio Customer’s Q&A

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Qustodio FAQs

FAQ

About Qustodio.com Prices and Cost?

Qustodio.com offers two primary plans for their parental control and digital wellbeing services. The Basic Plan is priced at $54.95 per year, which is approximately $4.58 per month. This plan includes core parental monitoring features such as games & apps blocking, daily time limits, web filtering, and location monitoring. The Complete Plan is available at $99.95 per year, around $8.33 per month, and includes all features of the Basic Plan plus calls & messages monitoring, custom alerts, and unlimited devices coverage. Additionally, there is an option to add Care Plus for $12.99, which provides access to dedicated expert support. These plans are designed to offer various levels of protection and customization to suit different family needs.

FAQ

About Qustodio.com Popular Products and Services?

Qustodio.com offers a comprehensive suite of parental control and digital wellbeing features designed to protect children online. Their services include the ability to filter content and apps, monitor activity, set time limits, locate family members, and track calls & SMS for Android and iOS devices. Users can create a safe online environment by blocking inappropriate content and applications, while allowing access to child-friendly sites. The platform provides real-time activity dashboards, activity timelines, browsing history, YouTube views, and screen time tracking. Additionally, Qustodio offers family locator services to keep track of children's whereabouts and SOS alerts for emergencies. The software is available for download on a variety of devices including Windows, Mac, Chromebook, Android, iPhone/iPad, and Kindle. Qustodio's solutions are aimed at preventing screen addiction, ensuring family time, and promoting healthy digital habits among children.

FAQ

About Qustodio.com Payment Method?

Qustodio.com provides a secure platform for payment with options to manage and update payment methods through their Customer Portal. Users can edit their payment information and update it as needed. The platform ensures the security of payment details using Chargebee, a certified recurring billing platform that integrates with leading payment gateways such as Braintree and PayPal. For purchases made directly on the Qustodio website, users can manage their subscription and auto-renewal options in the Customer Portal. In case of payments made via in-app purchases through the App Store or Google Play Store, the subscription details are managed by Apple or Google, respectively. Users need to visit the respective service's support page for managing their subscriptions and payment methods.

FAQ

Qustodio.com Return Policy?

Qustodio.com's refund policy allows customers to request a refund within 30 days of purchasing a Qustodio plan if they change their mind. To initiate a refund, customers need to contact the Support Team. For payments made via in-app purchases on the Parents’ App on iTunes/App Store or Google Play Store, the subscription details are managed by Apple or Google, and customers must contact them directly for cancellations or refunds. As Qustodio is a digital platform offering parental control software, there is no physical shipping policy involved. The services and subscriptions are delivered electronically, and all transactions and management of the account are handled online through the customer portal or the respective app stores.

FAQ

How does Qustodio.com work?

Qustodio.com operates as a parental control solution that helps in creating a safe online environment for children. It allows parents to supervise device use, manage screen time, and monitor online activity. The service includes features such as activity timelines, app monitoring, web filtering, and location tracking. Parents can set up screen-free times, block inappropriate content, and monitor calls and messages on Android and iOS devices. The platform is accessible via the Parents App on smartphones or the Family Portal on the web, enabling supervision from anywhere. Qustodio supports a range of devices and operating systems, including Windows, Mac, Chromebook, iOS, Android, and Kindle. The software is designed to promote healthy digital habits and protect children from online risks.

FAQ

Is Qustodio.com suitable for all age groups?

Qustodio.com is designed to help parents manage their children's digital lives and is suitable for kids aged 0-18. It helps parents protect their children from inappropriate content, and control how much time they spend on their devices. The platform provides a range of monitoring and management features to ensure children’s digital safety across various devices and operating systems. Qustodio's tools are tailored to accommodate the needs of different age groups, making it a versatile choice for families seeking to foster healthy digital habits and provide online protection for their children.

FAQ

Is there a free trial available for Qustodio.com?

Qustodio.com offers a free trial of their Premium parental control features. Users can sign up for a free account and enjoy the trial to start protecting their children's devices immediately. The trial allows users to test the full range of Qustodio's capabilities before deciding whether to upgrade to a Premium plan. The process involves creating an account, installing Qustodio on the child's devices, and then supervising their online activity through the parent app or web portal. After the trial period, users have the option to subscribe to one of the paid plans to continue using the service.

FAQ

Which browsers are supported for Qustodio's website blocking feature?

Qustodio can report and block websites on the following browsers: - Windows computers: Google Chrome, Firefox, and Microsoft Edge. - Mac computers: Google Chrome, Safari, and Firefox. - Android devices: Google Chrome and Firefox. - Kindle devices: Amazon Silk Browser. - iOS devices: Google Chrome and Safari. - Chromebook devices: Google Chrome.
FAQ

How do I cancel or request a refund for Qustodio Premium plans paid via in-app purchases?

If you paid via an in-app purchase on the Parents’ App on iTunes/App Store or Google Play Store, a Premium license will be added to your Qustodio account, but the subscription details are held by Apple (for iTunes/App Store purchases) or Google (for Play Store purchases). To cancel or request a refund, you will need to contact Apple or Google directly as Qustodio does not hold any billing information concerning your payment.
FAQ

What is the refund policy for Qustodio Premium plans?

If within 30 days of purchasing a Qustodio plan, you change your mind and would like to cancel, you can contact the Qustodio Support Team to request a refund.

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